Software Engineer - Product Job at Avoca, New York, NY

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  • Avoca
  • New York, NY

Job Description

Avoca builds AI-powered customer engagement systems that replace traditional call centers for home service companies. Our platform books jobs, handles inbound leads, and drives measurable revenue growthconsistently outperforming human call centers in both speed and conversion rates. Were serving the largest brands in home services, and are 4x'ing headcount in 2025. With a high-performance, in-office team in NYC, were moving fast to capture a massive, underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact. About the Role Were looking for a Product Engineer who thrives at the intersection of engineering and product thinking. Youll own features end-to-enddesign, build, launch, and iteratewhile obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform. Responsibilities Own feature development from backend services to AI-powered user experience. Turn customer feedback into product improvements through rapid iteration and experimentation. Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes. a high bar for code qualitytesting, monitoring, and reliability are second nature. Prioritize ruthlessly and navigate changing requirements with autonomy. Requirements 24 years of full-stack engineering experience (we also welcome exceptional new grads with meaningful projects or internships. Strong familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast. Outcome-driven mindset : you measure success in impact, not just shipped features. Comfortable collaborating across engineering, product, and customer-facing teams. Low ego , high energy, resilient in a fast-paced environment. Bonus: prior startup, hacker, or founder experience. Eagerness to work in person with us in NYC full time. Compensation $150,000.00/yr - $225,000.00/yr Benefits Medical insurance Vision insurance Disability insurance #J-18808-Ljbffr Avoca

Job Tags

Full time, Internship, Work at office, Immediate start,

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