Pet Hotel Receptionist Job at VCA Animal Hospitals, Broomall, PA

VHFidzdpSDFpbkF0YTYwSXE5YWsvTitPQXc9PQ==
  • VCA Animal Hospitals
  • Broomall, PA

Job Description

Client Service Representative

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones and escorting pets into daycare.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services.
  • Answering questions regarding products and services.
  • Facility maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled.

VCA Animal Hospitals

Job Tags

Similar Jobs

Handsome Homebuyer

Videographer Job at Handsome Homebuyer

 ...redefining real estate on Long Island. As one of the regions fastest-growing investment companies, were looking for a creative, driven videographer to capture our journey and bring our brand story to life. Role Overview From podcasts and commercials to viral social... 

Gonzaga University Institute for Climate, Water, and the Env...

Assistant Director of Marketing, Athletics Job at Gonzaga University Institute for Climate, Water, and the Env...

 ...Assistant Director of Marketing, Athletics Title: Assistant Director of Marketing, Athletics VP Area: Athletic Development and Comm. Department: Athletic External Operations Work Schedule: Fixed daytime hours MondayFriday Telework Availability: Oncampus... 

Jackson Hewitt - 757

Entry Level Tax Preparer Positions 25 locations in greater Pittsburgh Job at Jackson Hewitt - 757

 ...is hiring Seasonal Entry-Level Seasonal Tax Preparers no experience needed! Whether you're looking for a side gig or the start of...  ...skills Students: Earn school credit with our internship program! Flexible scheduling available No remote work Seasonal... 

Jackson Physician Search

Total Joints Orthopedics | Las Vegas, NV | No Call Option | Pick Your Pay Model Job at Jackson Physician Search

 ...Collaborate alongside a group with over 2 decades of experience in Orthopedic Surgery via their innovative, high patient satisfaction geared model. Work alongside this 6 surgeon, 2 physician assistant team in Nevada's dazzling, desert metro via one of their 2 suburbia locations:... 

Coffee Regional Medical C

Nurse PRN Intern RN Job at Coffee Regional Medical C

 ...Job Description Job Description Coffee Regional Medical Center Nurse Intern - RN POSITION SUMMARY Nurse interns are employed to take care of patients everyday needs. Conducts personal care duties such as bathing, dressing, and feeding patients...