Job Description
About the job Medical Assistant - At Home Harmony
If you are a Medical Assistant seeking a challenging, rewarding and flexible opportunity in an exciting and entrepreneurial environment, then this position is for you.
At Home Harmony is seeking a compassionate and detail-oriented Medical Assistant to join our growing in-home medical practice. This role is central to ensuring seamless coordination of patient care by supporting our Advanced Practice Providers (APPs) and Physicians through visit preparation, telephonic patient check-ins, and real-time clinical support. Following a successful probationary period, this position will offer the flexibility of hybrid work (work from home and in office) for eligible duties.
Key Responsibilities: - Conduct telephonic patient check-ins prior to scheduled visits to verify demographics, medications, allergies, and recent health changes.
- Support APPs and MDs by ensuring all pre-visit documentation is complete and uploaded into the EMR (Athena).
- Coordinate patient scheduling, appointment reminders, and follow-up calls.
- Review hospital discharges and communicate key updates to the provider team.
- Assist with incoming patient calls, messages, and coordination between departments (pharmacy, personal care, GUIDE program, etc.).
- Document accurately within EMR and maintain compliance with HIPAA and internal privacy policies.
- Track labs, imaging, and referral requests; ensure timely communication of results to providers and patients.
- Participate in daily huddles and interdisciplinary team meetings.
- Support population health initiatives and care coordination workflows.
- Perform administrative or clinical support tasks as assigned by leadership.
- May be expected or asked to visit patients in their homes to collect clinical documents.
- May be asked to visit patient homes to set up Remote Patient Monitoring (RPM) devices, including blood pressure monitors or scales.
- May be asked to conduct home visits for clinical services such as blood draws, vaccine administration, and/or urine sample collection.
- Candidates should be comfortable entering patient homes and performing clinical duties in a home-based environment.
- Certified or Registered Medical Assistant preferred (CMA, RMA, CCMA).
- Minimum 12 years of clinical or telehealth experience in a medical practice or home-based care setting.
- Strong computer skills and familiarity with EMRs (Athena experience preferred).
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple priorities.
- Reliable and professional with strong attention to detail.
- Need to pass either driving history screen or have reliable transportation with proof of insurance.
Qualifications, Schedule & Work Environment: - Monday - Friday, 8:00- 4:30
- Office-based during initial training and probationary period.
- Eligible for remote work (partial WFH) upon completion of probation, based on performance and departmental needs.
Compensation & Benefits: - Competitive hourly rate (commensurate with experience) - $20-$23 Hour
- Paid time off, holidays, and benefits package (health & 401K)
- Opportunity for professional growth within a fast-expanding, patient-centered care model
About At Home Harmony: At Home Harmony is a multidisciplinary medical practice providing integrated primary care, care management, and dementia-focused programs throughout Virginia and surrounding regions. Our mission is to bring compassion, coordination, and clinical excellence directly to where patients live at home.
Job Tags
Hourly pay, Work at office, Remote work, Trial period, Monday to Friday, Flexible hours,